Shopping
How do I place an Order?
o place an order, browse our product categories—Eye, Lip, Face, Skin, and Swag—and add desired items to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order. You'll receive a confirmation email once your order is placed.
Can I Purchase Products from the Bundles Individually?
Yes, each product in our bundles is available for individual purchase. Explore our skincare sets and individual products to customize your skincare routine.
Is Buying On-Line Safe?
Absolutely. We prioritize your security and use industry-standard encryption technologies to protect your personal and payment information during transactions.
Payment
What Payment Methods Are Accepted?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Shop Pay, Amazon Pay, and other secure payment gateways to ensure a seamless shopping experience.
Shipping
What Shipping Methods Are Available?
We offer standard and expedited shipping options to cater to your needs. Standard shipping typically takes 3-5 business days, while expedited shipping delivers within 1-3 business days. Orders over $50 qualify for free standard shipping within the United States.
How Long Will It Take To Get My Package?
Delivery times depend on the selected shipping method. Standard shipping usually takes 3-5 business days, while expedited shipping delivers within 1-3 business days. International shipping times may vary based on the destination.
Do You Ship Internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Returns
How Can I Return a Product?
If you're not satisfied with your purchase, you can return it within 30 days of receipt. Products must be unused and in their original packaging. To initiate a return, contact our customer service at customerservice@kittysfinery.com with your order details. Please refer to our Refund Policy for more information.
Customer Service
How can I get assistance if I need it?
For any inquiries or assistance, feel free to contact our customer service team at customerservice@kittysfinery.com. You can also use our Chat and will respond as soon as possible. We're here to help and ensure you have a pleasant shopping experience.